View Full Version : Manager on Duty - Goldfish Swim School Cleveland East Side

July 17th, 2012, 12:08 PM
Goldfish Swim School has an immediate need for
an enthusiastic Manager on Duty!

Do you love working with children, wearing flip flops all year long (yes, even in Cleveland!) and firmly believe swimming is a necessary life skill? Then, we’d like to talk to you! Goldfish Swim School is currently looking for a responsible and dependable Manager on Duty to assist with the daily operations of our company. We’re a brand new school opening later this year on the East Side of Cleveland. We need an organized leader to help manage our business from the ground up—literally—as we will begin construction this summer! Interested candidates must be energetic, enthusiastic, easy-going and fun!

The Manager on Duty is responsible for ensuring successful daily operations for Goldfish Swim School and, in the absence of the General Manager, will make basic operational decisions on behalf of the store. The MOD:

Manages staff to ensure high productivity, excellent performance and positive employee satisfaction
Communicates standards, expectations, policy changes and product knowledge to the staff
Oversees facility management and maintenance
Helps promote Goldfish Swim School to the local community
Works with General Manger on customer acquisition and retention
Deals with customer questions and complaints as needed
Maintains a constant, visible physical presence in public areas during open hours
Assists with scheduling, recruiting, interviewing and training of staff
Provides coverage for other staff when backup is needed including teaching swim lessons
Provides feedback for reviews and participates as required
Meets with the General Manager on regular basis to ensure the smooth running of the business

Additional requirements for the Manager on Duty position:

A role model for excellent customer service
Ability to work as a team member and manage a team
Strong organizational skills
Ability to operate in a flexible manner and multitask
Ability to adapt to changing circumstances
Trustworthy and dependable
Demonstrates self-motivation
Able to communicate courteously with a wide range of people
Ability to exercise considerable discretion
Proficient in Microsoft Office
Ability to work nights and weekends
Current Red Cross certification a plus
College degree a plus
2 years management experience a plus

To apply, please send a cover letter and resume to: swimclevelandeast@goldfishss.com

Only qualified candidates will be contacted
Compensation: Based on experience
Please, no phone calls about this job!

Goldfish Swim School (http://www.goldfishswimschool.com) is a state-of-the-art aquatic facility dedicated entirely to indoor swim classes and programs for children 4 months and up.