ACPSD, Tuesday, May 7
by, May 7th, 2013 at 03:56 PM (952 Views)
6 x 25 shooters w/fins @ :40
4 x 25 in & outs
3 x 50 burst + cruise
1 x 25 @ 100 pace + 75 EZ
I am suffering from Arena Carbon Pro Stress Disorder. I feel somewhat better after I talked to Olympian Nelson Diebel in person just now to confirm that new suits for Teen Fort and me will arrive via Fed Ex by tomorrow am. So far, I am very impressed with Arena's response to the problem. If they continue to handle this gracefully without worrying overly much about their bottom line, they will have built a lot of customer goodwill. I can't wait to try out the Mark 2! Though the ACPSD will not abate until they are actually in my hands. I am taking Lil Fort to the gym to run, so I will do some RC/scap work there.
Got this very nice note from Tim McCool:
This is Tim McCool. I am the VP GM in charge of Arena North America. I want to personally wish you good luck. I also want to apologies for the stress you’ve endured as a result of our suit. We did not intend for this mishap, but we are doing everything possible to correct the problem and our utmost to try to make this as pain free as humanly possible on our valued athletes.
Again, best of luck, and thank you so much for your passion and support of Arena.
Oh no! I forgot to ask what colors the suits were. Now I have to stress about acid green or white.