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Thread: Avitar and profile picture fell off

  1. #1
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    Avitar and profile picture fell off

    I don’t know, maybe it’s a good thing? My pictures for avatar and profile have both disappeared recently and I can’t upload any new ones either.

  2. #2
    "Don't float through life orca1946's Avatar
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    Re: Avitar and profile picture fell off

    Maybe send a comment to the over seerers on this forum?

  3. #3
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    Re: Avitar and profile picture fell off


    Quote Originally Posted by orca1946 View Post
    Maybe send a comment to the over seerers on this forum?
    I unsuccessfully tried multiple things. So as suggested, I just sent the issue up the chain of command. Waiting to hear back from the forum administrator’s office.

  4. #4
    "Don't float through life orca1946's Avatar
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    Re: Avitar and profile picture fell off

    I wonder if the adms. is off line during Covid 19? I would think with so many more postings, they would respond quickly. I M O

  5. #5
    Very Active Member Calvin S's Avatar
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    Re: Avitar and profile picture fell off

    steve,

    Dawson Hughes came on a while back after the forums came back from their blackout to explain that (supposedly) USMS is in the process of moving everything to a new platform in the coming months (or years lol!). It could be that (a) the loss of avatar (which I also experienced) is due to them starting to shift things or (b) the loss of the avatar won't be fixed because they are in the process of migrating the forums (or whatever it is specifically they plan to do).

    Hope you get a solution. Please post here if you do!

  6. #6
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    Re: Avitar and profile picture fell off

    Not only loss of access to prior uploads which are stored (I have accumulated 11mgb), but I can’t upload anything new. I’m not certain if the latter problem is just due to my iOS.

    Here was the response I got yesterday:
    “Thanks for reaching out about the challenges you are encountering with uploading images to the forums.

    In late April, we experienced technical issues with the server that hosts the (USMS DATABASE) that shut down access. Our development team worked diligently to pull backup files into a new server environment which should prevent these types of technical issues from happening in the future.

    We found that as a result of the server crash, posting of documents is working but the upload and posting of image files may be problematic. Additionally, previously uploaded files and images may no longer appear. Which seem to be issues you’re encountering.”

    I remove the hyperlinks from her “in parentheses up there. I am glad they’re working on it and of they’re quick response

  7. #7
    "Don't float through life orca1946's Avatar
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    Re: Avitar and profile picture fell off

    SOOOO you can't ever get into former data?

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    Re: Avitar and profile picture fell off

    Time will tell I guess

  9. #9
    "Don't float through life orca1946's Avatar
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    Re: Avitar and profile picture fell off

    Maybe the new avatar should be a swimmer with a paper mask on ??

  10. #10
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    Re: Avitar and profile picture fell off

    Good idea, I’ll try that

  11. #11
    "Don't float through life orca1946's Avatar
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    Re: Avitar and profile picture fell off

    Any results yet?

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